Visualization of Toronto’s 311 contact centre open data

This is based onĀ City of Toronto’s Open Data website 311 call performance data for the 4 years 2010, 2011, 2012 and 2013. The data is provided by the City in a Google Spread Sheet and has been downloaded and saved here in Excel 2013 formatĀ 311_daily_contact_centre_data. I used Excel pivot tables Continue Reading →