Visualization of Toronto’s 311 contact centre open data

This is based on City of Toronto’s Open Data website 311 call performance data for the 4 years 2010, 2011, 2012 and 2013. The data is provided by the City in a Google Spread Sheet and has been downloaded and saved here in Excel 2013 format 311_daily_contact_centre_data. I used Excel pivot tables and charts for analysis and […]

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